341 reviews

Fond Du Lac Auto Repair

Working hours:
Mon - Thu: 8:00 AM - 5:00 PM, Fri: 8:00 AM - 3:00 PM
Give us a call(920) 375-5395
Schedule An Appointment

Here at Rich’s Truck and Auto of Fond Du Lac, WI, we value and appreciate all of our customers and what they have to say about us through their reviews. We strive to provide the best service possible to every customer that walks through our doors. We like to ensure that our expert auto mechanics will take care of any auto repair that needs attention.

5

This shop is legitI was traveling thru the area and my truck decided to act up so I called Richs told em wat I had going on and that I was still 2.5 hrs from home and was leaving for my family Florida trip that night.. talk about service.. they replaced my hub bearing and service my caliper slides that were seized faster than dropping a vehicle off at a dealer for a oil change.. highly recommend , wish I had a shop like this closer to home..

Luis, thank you for the kind words! We understand the importance of fast, reliable service - especially when you're on a tight timeline. It's great to hear that we were able to get you back on the road quickly and safely. Should you ever find yourself in need of our services again, don't hesitate to reach out. Have a fantastic trip to Florida! -Rob

- Rich's Truck & Auto
4

Long story on the issues w/my car, but ultimately it was towed in by Riches and repaired in a fast amount of time. Rob kept me well informed on a couple of occasions as well as working on a good price and reducing the chances of it happening again!👍👍

5

I would use Rich's again.

5

Did great work and in a reasonable amount of time!

Thank you for the great review, Bret! We're glad to hear that you were satisfied with the service at Rich's Truck & Auto Repair. If there's anything else we can assist you with, please don't hesitate to reach out. We're here to help! -Rob

- Rich's Truck & Auto
5

Had them inspect the condition of my vehicle before a roadtrip.

4

I took my truck here to have new suspension installed and couldn’t be happier with the results, everything was done in a timely matter and kept me updated on everything. Woiod definetly come back afain

5

I brought my 04 duramax to them for a fuel leak. I called 10 minutes before they closed, but Rob had no problem listening to my story about the truck and all my concerns. Rob also got me an appointment the very next day!!! Rob had my truck fully inspected and gave me the list and told me exactly what was a priority/safety concern and told me what could wait. Ultimately I declined service at this time due to the cost. I wasn’t sure the truck was worth the cost of repairs. Which he was very understanding… well, life happened and I left the truck sit for over a week, maybe two… when I finally came to get it, it wouldn’t start. He tried everything, no luck. Without hesitation, Rob said he would bring it in the shop and get it warmed up and charge the batteries. No additional charge!! Rob and the crew at Rich’s went well above and beyond what I expected or even experienced with any other shop. I will DEFINITELY be returning to get my truck fixed by them, AND ONLY them from now on!!

5

All good!

Thank you, Schad, for the fantastic five-star review! It's great to hear that you had a positive experience at Rich's Truck & Auto Repair. If you ever need any further automotive assistance, don't hesitate to reach out to us at (920) 922-7171. We're here to help! -Rob

- Rich's Truck & Auto
5

5

I've never in my life had such a great bunch of guys service our vehicle like this group!! They were honest, professional & relatable and very fair. If I didn't live 3 states away, they would be getting all of our business. They really went above and beyond. I would 100% recommend to everyone!!

Dawn, thank you for the rave review! We pride ourselves on providing top-notch service to our customers, and we're thrilled to hear that you had such a positive experience with us. We appreciate the recommendation and your kind words. If you ever find yourself back in the area, please don't hesitate to give us a call. Safe travels! -Rob

- Rich's Truck & Auto
1234567...35
Leave a review
Fond Du Lac Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Rich's Truck & Auto (920) 922-7171 if you have any issues in accessing any area of our website.