Here at Rich’s Truck and Auto of Fond Du Lac, WI, we value and appreciate all of our customers and what they have to say about us through their reviews. We strive to provide the best service possible to every customer that walks through our doors. We like to ensure that our expert auto mechanics will take care of any auto repair that needs attention.

5

I am a first time customer and I will refer them to any one. Thank you.

5

This shop has my loyalty for life. As a small business owner they understand if my trucks down im not making money and alway do there best to make sure my truck stays rolling. These guys are very knowledgeable and always do great work. I would recommend this shop over all others. Thank you to the guys at Richs for all u done for me and my company.

5

Top notch work. Got the problems solved and fixed in timely manner. Now my car runs like new!

5

Good service

5

They have great communication between customers and good quality work 💚🖤

1

They didn't fix the problem I brought it in for. I had a "check engine light" for small leak in Evap system. I installed a new genuine gas cap for my car - turned off the check engine light (twice) and came back on (so know it's not the gas cap). But all they did was turn off the light and told me - "see if the check engine light comes back on. REALLY!!! I told them when I made the appointment - I ALREADY TRIED THAT AND THE NEW GAS CAP DIDN'T CORRECT THE LEAK. ALSO - one person told me they found a leak using the "smoke system" to locate leaks and later another person told me they DIDN'T find a leak!!!! REALLY - WTF!!! These people don't listen or know how to communicate with each other (or their customer)!!!!!!

5

Although it took some time it was well worth it. They completely rejuvenates the old diesel engine of our 2004 F250 with over 350k miles. Now it truly run smoother than ever since we owned it after driving it 200k miles. Highly recommend these people to do your diesel engine overhaul.

5

Nice service men and they know what they are doing. Been going to them for a very long time to fix my truck.

1

They said I had a cracked piston and it would be 6-7K to rebuild the engine. A second opinion showed a collapsed lifter and they were all replaced for $1500. Bad lifters are becoming common for GM 5.3 engines. Don't trust these guys to fix your truck.

5

Great work! Always done quickly and with quality in mind. They are my go-to mechanics!

Fond Du Lac Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Rich's Truck & Auto (920) 922-7171 if you have any issues in accessing any area of our website.