Here at Rich’s Truck and Auto of Fond Du Lac, WI, we value and appreciate all of our customers and what they have to say about us through their reviews. We strive to provide the best service possible to every customer that walks through our doors. We like to ensure that our expert auto mechanics will take care of any auto repair that needs attention.

5

These guys are awesome, best experience in Fond du Lac, at any repair shop! I've been here for everything from headwork to oil changes. Update on return visit for oil change and tire rotation; Service and appointment setup was top notch, and they also noticed that my 3rd brake light was burnt out and let me know. The attention to detail was great! 9/16/2024 ** New visit for my wife's 2011 Cadillac SRX for clunking noise and rough ride. It turned out to be major service with suspension. They walked me through what needed to be done and also pointed out other issues and some preventative maintenance that should be done to save money down the road. They cranked out all of the work pretty quickly and it rides like a Caddy again! My wife said it actually rides better than when we bought it. We are giving this visit a 5 ⭐⭐⭐⭐⭐ rating and would return again.

5

Great service, Hailey is very kind and great with getting back to you and giving you updates about how your vehicle is doing. Will be taking my truck back there for sure, if more work is needed!

5

I'm really impressed with Richs service! I had major problems with my engine and A/C and Hailey and the mechanic got it done and even fixed the A/C plus advised me what's best to get done! They saved me $$$ and time. Thank you Richs!

5

Everything is good

5

They did what I asked for in a good timing manner.

5

Rich’s did a great job on my oil change. Prompt service at a fair price. I’ll definitely go back again.

5

I was in Wisconsin visiting family when I needed the protective shield under my car reattached. They took me in right away, and I was very impressed by their excellent service and care for such a small repair. The charge was very reasonable, and I was able to drive the 475 miles back home, confident that all was well. Wish I had a repair service here at home that was as trustworthy as they were.

5

1

(Translated by Google) They're not very good. You take your truck in for repairs, they give you an appointment, but they don't keep it and charge you for something they didn't do. Then they give you another appointment just to keep charging you. I'll never go back to that place. I don't recommend it; it's not good. (Original) No son muy buenos llebas tu troca a reglar y te dan una sita y no cumplen y te cobran por algo que no hisieron y luego te dan otra sita para seguir cobrando no volveré nunca a ese lugar no lo recomiendo no es bueno

5

An awesome shop, timely and friendly. Not ridiculous in expense and as repairs were ongoing kept me informed. Special heads up to Haley, the front desk gal. Wonderful.

Fond Du Lac Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Rich's Truck & Auto (920) 922-7171 if you have any issues in accessing any area of our website.